PRN Customer Service Representative - Peds Primary - Page Field

Lee Health•Fort Myers, FL

41d•$19 - $19•Onsite

About The Position

Please Note: This is aPRN (as-needed)position withno guarantee of hoursandno benefits. To be considered, youmust be available to work any day of the week, includingweekdays and weekends, between7:00 AM and 7:00 PM. Exciting Opportunity in Pediatrics! Join Our Page Field Team as a PRN Customer Service Representative Are you passionate about helping children and looking to gain hands-on experience in a fast-paced pediatric setting? We have the perfect opportunity for you! Lee Healths Pediatrics office at Page Field (US 41) is seeking a PRN Customer Service Representative to join our patient-facing team. This is an on-call, as-needed roleideal for those pursuing a career in healthcare, currently in school, or looking to gain valuable experience in the pediatric medical field. Why Youll Love This Role: Work with a team dedicated to caring for children and their families Gain real-world exposure to pediatric healthcare operations Great for students or those seeking flexible, supplemental work Set hourly rate: $18.75/hour If youre excited about pediatrics and ready to jump in where needed, wed love to have you on our team! Apply today and take the first step toward making a difference in the lives of our youngest patients! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

Nice To Haves

Insurance/Customer Service preferred.
knowledge of insurance verification and medical billing helpful.

Responsibilities

handling telephones
patient appointment scheduling
patient check-in
insurance verification
authorization
pre-certifications
referrals
posting charges
initial collections
preparing well-coded and accurate billing
maintenance of medical records
manage the business services for workers compensation, commercial carriers, employee health and corporate accounts
Other duties as assigned by the Manager/Supervisor of the department.