Customer Service Representative

Waste Connections

1d • $18 • Onsite

About The Position

As a Customer Service Representative, you’ll be the voice of our company—helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls—it’s about building relationships, solving problems, and making a positive impact.

Requirements

• 2+ years of high-volume customer service experience
• Proficiency with Microsoft Word, Excel, and Outlook
• Excellent verbal and written communication skills
• Strong problem-solving ability and a passion for helping people

Responsibilities

• Answer customer calls and process requests for new service, changes, or discontinuation
• Accept payments, research billing inquiries, and update account information
• Work closely with drivers and operations teams to ensure timely and accurate service
• Resolve customer issues with cost-effective, safe, and environmentally responsible solutions

Benefits

• Competitive Pay: $18/hr
• Full Benefits Package, including: Medical, Dental, Vision Insurance
• 401(k) with Company Match
• Paid Vacation
• Employee Assistance & Mental Health Program
• Emergency Travel Assistance
• Prepaid Legal Plan
• Scholarship Opportunities for Kids
• Employee Stock Purchase Plan
• Employee Relief Fund
• Life Insurance & Disability Coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees