Customer Service Representative - Storehouse

Adelante Career•Albuquerque, NM

12d•$18•Onsite

About The Position

$1,250 Hiring Bonus! Come Join Adelante as our Customer Service Representative and help serve the community and make an impact on people's lives! This full-time role is based at our Storehouse New Mexico food pantry, where your administrative and customer service support directly impacts individuals and families in need. Your work helps keep operations moving and ensures no one leaves without being supported. What You'll be Doing: Greet visitors and answer phones with professionalism and warmth Support customers and donors, answer questions, and help resolve concerns Handle general clerical tasks like filing, scheduling, and data entry Maintain office equipment and supplies Prepare and submit basic reports and documentation Run errands and deliver paperwork to other locations as needed Jump in to help with other tasks as they come up—no two days are the same

Requirements

High School Diploma (or equivalent) required
Customer Service experience and at least one year recent experience utilizing Microsoft (Word, Excel, Outlook, Access) applications required.
One (1) year experience in general clerical duties required including receptionist duties and customer service responsibilities required.
Must pass background/fingerprint screening and pre-employment drug screening.
Must have an insurable driving record and must possess a valid NM driver’s license.
Must be able to lift 50+ pounds, stand, walk, bend, stoop and carry frequently.
Must be able to climb 5 ft., reach above shoulders, balance, push/pull, occasionally.
Must be able to work in a busy, fast-paced, sometimes noisy environment, may be exposed to combative clients.
Adelante is a drug free workplace.
Adelante is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.