Customer Service Representative
Swift7 Consultants•Washington, DC
1d•$45,000 - $49,000•Onsite
About The Position
We are looking for a motivated and detail-oriented Customer Service Representative to join our growing team. This role plays a key part in ensuring a seamless and positive experience for our clients. The ideal candidate is proactive, organized, and committed to exceeding expectations. You will serve as a primary point of communication, assisting clients with inquiries, coordinating solutions, and maintaining a high standard of professionalism.
Requirements
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Ability to handle multiple tasks with a high level of accuracy
- Professional and positive attitude with a client-focused mindset
- Comfort working in a fast-paced environment
- Basic computer proficiency and ability to learn internal systems quickly
Responsibilities
- Respond to client inquiries via phone and email in a timely and professional manner
- Provide accurate information, guidance, and support according to company procedures
- Maintain updated records, documentation, and account details
- Assist with problem-solving and follow up on pending issues to ensure resolution
- Collaborate with internal departments to address client needs efficiently
- Uphold quality standards and ensure an exceptional customer experience
- Support administrative tasks and daily operational functions as needed
Benefits
- Competitive salary between $45,000 and $49,000 annually
- Growth and advancement opportunities
- Professional training and continuous skill development
- Supportive and collaborative work environment
- Full-time, on-site position in Washington, DC
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
