Customer Service Representative

Airgas • Grand Prairie, TX

12d • Onsite

About The Position

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Customer Service Representative in Grand Prairie, TX ! We are looking for you ! You will process orders for industrial, medical and specialty gases as well as welding and safety equipment, power and hand tools and other products/supplies requested by telephone from call-in customers and associates.

Requirements

• High school diploma or equivalent (GED).
• 2+ years product and/or sales experience.
• Proficient with data entry.
• Working experience with SAP preferred.
• Ability to lift and/or move up to 20 pounds in the course of product demonstration.
• Valid Driver’s License

Nice To Haves

• Working experience with SAP preferred.

Responsibilities

• Answer incoming telephone calls and provide a variety of services to customers, including assisting customer identify product needs and placing orders.
• Efficient and accurate entry of customer orders, edits orders received for accurate pricing and codes.
• Research products with vendors, including pricing and availability details.
• Work with internal customers (account managers, branch store operations, distribution, etc) to resolve customer order conflicts.
• Maintains clean open order and backorder report.

Benefits

• medical, dental, and vision plans
• short-term and long-term disability
• life and accidental death and dismemberment (AD&D) insurance
• Employee Assistance Program (EAP)
• pre-tax commuter transportation benefit
• parental leave
• vacation
• sick time
• floating holidays
• jury duty and funeral/bereavement leave
• paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees