Customer Service Representative

Security Finance • Idaho Falls, ID

2d • Onsite

About The Position

This role involves being the first point of contact for customers, assisting them with financial needs both over the phone and in-person. The company is a leader in the financial services industry since 1955, providing easy and safe installment loans and income tax preparation to the communities where they operate. No prior finance experience is required, as paid on-the-job training is provided. The company emphasizes community involvement and fostering employee growth, offering multiple opportunities to advance one's career.

Requirements

• Bilingual in English and Spanish
• Customer service experience
• Customer centric attitude

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training.
• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
• Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
• Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees