Customer Service Representative
About The Position
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture—one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional Customer Service Representatives who care about the safety of our drivers and the service provided to the community.
Requirements
- 2 years of high-volume Customer Service experience
- Experience with Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
Responsibilities
- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service
- Accepting payments from customers, researching customer billing inquiries, and updating customer account information
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues
Benefits
- Competitive Compensation
- 401(K) with company match; let us help you save for your future
- Healthcare; Medical, Dental, Vision Insurance: Life, Short Term/Long Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
