Customer Service Representative FASTSIGNS Kent WA

Fastsigns•Kent, WA

11d•$20 - $23

About The Position

FASTSIGNS® Kent is hiring a Customer Service Representative (CSR) to support business customers with signage and visual communication projects. This is a career-focused role for someone with sign experience, strong customer service skills, a positive attitude, enthusiasm, and masterful multitasking skills who thrives in a fast-paced, production-driven environment. This is not a graphic design position.

Requirements

2–3 years of customer service, counter sales, or sign experience (preferred)
Positive attitude, enthusiasm, and a team-oriented mindset
Strong communication, organization, and attention to detail
Comfortable using technology and learning new systems quickly
Masterful multitasking skills and the ability to stay organized under pressure
Reliable, adaptable, and interested in long-term career growth

Nice To Haves

2–3 years of customer service, counter sales, or sign experience (preferred)

Responsibilities

Be the first point of contact for walk-in, phone, and email customers, always with a positive, enthusiastic approach
Prepare estimates, create work orders, and manage multiple projects simultaneously from start to finish
Use HubSpot CRM to track customer interactions, tasks, and opportunities (training provided)
Coordinate closely with production and team members to ensure accuracy, quality, and on-time delivery
Build long-term relationships with business and construction clients through proactive, friendly communication