Customer Service Representative

Airquest Aviation • Butler, PA

41d • Onsite

About The Position

AirQuest Aviation is looking for a Full-Time Customer Service Representative for their office in Butler, PA. We're seeking an organized, motivated person who performs well in a fast-paced setting and enjoys customer-facing work. About the Role: We are a busy FBO, aircraft maintenance facility, charter service and flight training facility serving general aviation and corporate executive-level clients. We are seeking an experienced full-time Customer Service Representative / Administrative Assistant to support daily operations in a fast-paced, professional environment.

Requirements

• Excellent organizational, communication, and multitasking skills
• Proficient in Microsoft Office and Outlook
• Professional phone skills
• Associate's Degree preferred
• 2+ years of relevant experience
• Ability to sit, stand, and walk throughout the workday
• Occasional bending, stretching, twisting, squatting, or kneeling

Nice To Haves

• TFBO software experience a plus

Responsibilities

• Greet customers and deliver exceptional customer service
• Answer and manage a multi-line phone system
• Provide administrative support to corporate management
• Handle scheduling, invoicing, and concierge services (hotels, car rentals, directions, local attractions)
• Utilize Microsoft Office tools efficiently
• Perform additional administrative duties as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees