Customer Service Representative (CSR)

BottomlesspromotionDallas, TX
4hOnsite

About The Position

Bottomless Promotion is seeking a friendly and reliable Customer Service Representative (CSR) to join our team in Dallas, TX. This entry-level, in-person role is ideal for individuals who enjoy helping people, providing information, and ensuring positive customer experiences during events and promotions.

Requirements

  • High school diploma or equivalent required; some college preferred.
  • Strong communication and interpersonal skills.
  • Customer-focused, approachable, and professional.
  • Ability to work in a fast-paced, in-person environment.
  • Dependable, punctual, and eager to learn.

Responsibilities

  • Greet and assist customers at events or promotional locations.
  • Provide clear and accurate information about products, services, or event details.
  • Address customer inquiries or concerns professionally and promptly.
  • Support team members in setting up and maintaining event displays and materials.
  • Collect feedback and report observations to improve customer experience.
  • Maintain a professional and friendly demeanor at all times.
  • Assist with administrative tasks as needed to support daily operations.

Benefits

  • Paid training and ongoing mentorship.
  • Competitive hourly pay with performance-based incentives and bonuses.
  • Growth opportunities into leadership or brand management roles.
  • Supportive, team-focused work culture.
  • Hands-on experience in marketing, client relations, and event coordination.
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