Customer Service Rep Store 731 SG5

K&G Petroleum, LLC•Castle Rock, CO

4d•$18 - $19•Onsite

About The Position

The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!

Requirements

High School diploma or GED (preferred)
Experience in retail sales and customer service (preferred)
Work as scheduled and arrive on time
Communicate (orally and in writing) in English and engage in conversation
Perform basic arithmetic operations
Work both independently and part of a team as necessary

Responsibilities

Provide exemplary, courteous customer service and handle complaints quickly and tactfully
Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
Maintain proper inventory levels and shift closeouts
Perform duties with minimal supervision, may be required to work irregular work hours
Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
Comply with all company policies and procedures, including relevant governmental regulations
Complete/attend all required employee orientations, trainings, certifications, and/or meetings