Customer Service Representative
About The Position
Fenix Parts is a leading company in the recycling and resale of OEM automotive parts, with over 25 years in the industry and a network of more than 30 locations in the U.S. The company focuses on innovation, sustainability, and reducing the environmental impact of auto waste. They are expanding rapidly due to growth and demand for price-friendly automotive solutions. As a Customer Service Representative, you will be a key player on the team, engaging in helping customers with all situations related to their accounts, orders, and discrepancies, and handling other customer service-related duties as they may arise.
Requirements
- High School Diploma or equivalent
- Excellent computer skills
- Excellent communication skills
- Strong math skills
- Knowledge of auto parts and vehicles
Responsibilities
- Handle incoming calls and emails from customers inquiring about selling their vehicles.
- Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
- Arrange vehicle pickups from customer homes and businesses.
- Maintain awareness of inventory levels and top sales parts
- Open communication with General Managers to maintain site-specific needs.
Benefits
- Competitive Compensation: Attractive earnings with growth potential.
- Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
- Work-Life Balance: Enjoy a stable day shift schedule from Monday to Friday.
- Professional Development: Opportunities for advancement in a growing company.
- Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
