Customer Service Representative
MyCareer+•Miami, RI
19h•Onsite
About The Position
A rapidly growing technology management organization is seeking a Customer Service Representative to join our on -site client support team. This is an excellent opportunity for a motivated, detail -oriented professional with strong communication skills and a passion for delivering exceptional customer experiences in a dynamic environment.
Requirements
- High school diploma or equivalent.
- Strong customer service, organizational, and time management skills.
- Excellent communication and interpersonal abilities.
- Technically inclined with the ability to learn new systems and processes quickly.
- Reliable transportation and willingness to travel between client sites (mileage reimbursed).
Nice To Haves
- Experience with print, copy, scan, and fax devices.
- 3+ years of experience in a B2B service or technology support role.
- Professional certifications such as A+ or Network+ are a plus.
- Familiarity with network infrastructure and related software applications.
Responsibilities
- Respond promptly to service requests and provide solutions that meet client expectations with professionalism.
- Monitor and maintain supply levels at client locations, ensuring readiness for ongoing operations.
- Support supply chain and device inventory management under your supervisor’s guidance.
- Monitor equipment performance and coordinate preventative maintenance.
- Deliver high -quality service that fosters trust and long -term relationships with clients.
Benefits
- Competitive compensation and mileage reimbursement.
- Opportunities for professional development and certification support.
- A collaborative, inclusive, and growth -oriented work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
