Customer Service Representative

Waste Connections

15d • $50,000 - $55,000

About The Position

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service. Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

Requirements

• 2 years of high-volume Customer Service experience
• Experience with Microsoft Word, Excel and Outlook
• Excellent verbal and written communication skills
• Must be able to pass all pre-employment requirements

Responsibilities

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

Benefits

• Competitive Wages ($50,000 - $55,000 annually)
• Retirement Plan with company match; let us help you save for your future
• Benefits; Medical, Dental, Vision
• Perks, perks, perks!
• Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance: Life, Short Term/Long Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed