Customer Service Representative (Multi Branch Support)

Security Finance • Cheraw, SC

19h • Onsite

About The Position

This role is for a Customer Service Representative who will be the first point of contact for customers, both over the phone and in-person, assisting them with financial needs. The position involves providing outstanding customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns. No prior finance experience is required, as the company offers paid on-the-job training. The company, Security Finance, has been a leader in the financial services industry since 1955, providing installment loans and income tax preparation. They emphasize community involvement, helping neighbors, and treating customers with respect. The role offers opportunities for career advancement and involves working in an open office environment across multiple branch locations.

Requirements

• customer service experience
• customer centric attitude

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training.
• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
• Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
• Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees