Customer Service Representative
About The Position
Are you friendly, reliable, and ready to be part of a supportive team? At Ram Jack, we’re looking for a Customer Service Representative to join our call center. This is the front line of communication with our customers and franchises across the U.S. What We Offer Paid training to set you up for success. Benefits package including health, dental, vision, 401k with company match, paid holidays, and paid vacation. Wellness resources, including partial reimbursement for a gym membership. Opportunities to grow your skills and advance in the company. Why Join Ram Jack? At Ram Jack, you’ll be part of a team that supports homeowners across the country. We value dependability, teamwork, and great customer care . This role offers stability, a supportive environment, and strong benefits to help you build a lasting career. Apply today and start building your future with Ram Jack! Ram Jack is dedicated to providing outstanding foundation services for a wide range of customers throughout North America. Our mission is to be recognized for lasting foundation solutions and exceeding customer expectations-- nothing more, nothing less. Providing quality first, safety always, complete integrity, and delivery that is on time, is a part of our core values. For more than 40 years, Ram Jack has restored stability to many homes and equipped engineers with custom solutions. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Ram Jack.
Requirements
- Clear and friendly communication skills (phone and email).
- Basic computer skills and ability to learn new systems.
- Dependable and comfortable working in a structured environment.
- Prior customer service experience is helpful, but not required—we provide training!
Responsibilities
- Answer and Schedule : Take inbound calls and schedule sales appointments.
- Follow Up : Make outbound calls and send emails to check on client needs.
- Keep Records Organized : Enter and update customer details in our CRM system.
- Be a Team Player : Assist with other call center tasks as needed.
Benefits
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
- Benefits/Perks Comprehensive Health Care Package
- Short-term and Long-Term Disability Options
- Life Insurance Options
- 401k Matching Program
- Paid Vacations
- Paid Holidays
- Wellness Resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
