Customer Service Representative - New Castle

Youngstown Area Goodwill Industries • New Castle, PA

7d • Onsite

About The Position

We are looking for a friendly and dependable Customer Service Representative to enhance the shopping experience at our Goodwill store in New Castle, PA. This role requires excellent communication skills, a positive attitude, and the ability to handle various customer interactions while maintaining regular attendance.

Requirements

• Strong interpersonal and communication skills.
• Ability to stand for extended periods and lift up to 15 pounds.
• Reliable with a commitment to punctuality and consistent attendance.
• No criminal background that would be unsuitable for a retail environment (background check required).
• Basic math skills for handling cash transactions.

Nice To Haves

• Previous customer service or retail experience is preferred but not required.

Responsibilities

• Greet and assist customers with a welcoming and professional demeanor.
• Answer customer inquiries and provide information about products and store policies.
• Process transactions accurately using the cash register.
• Maintain a clean and organized sales floor and checkout area.
• Assist with restocking merchandise and ensuring displays are appealing.
• Work collaboratively with team members to meet store goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed