Customer Service Representative

Serpe Insurance AgencyChicago, IL
4dOnsite

About The Position

We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, and other personal insurance policies. This role focuses on providing excellent customer service, processing policy changes, and assisting with renewals and claims inquiries.

Requirements

  • Customer service or insurance experience preferred
  • Property & Casualty license required
  • Knowledge of AMS Client Management System
  • Strong communication, organization, and multitasking skills
  • In Lincoln Park office full time 5 days a week

Responsibilities

  • Assist clients with policy questions, endorsements, renewals, and billing
  • Process policy changes and issue certificates and documents
  • Communicate with insurance carriers and representatives
  • Maintain accurate client records and deliver prompt, professional service

Benefits

  • Short and Long Term Disability
  • Simple IRA
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
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