Customer Service Representative
About The Position
Temp Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis.
Responsibilities
- processing complaints
- filing supply requests for customers and centers
- preparing monthly reports
- developing action plan for customers
- responding to and following up on customer requests
- reviewing rates as needed
- tracking shipments and orders
- preparing reports
- distributing mail
- filing
- faxing
- processing forms
- typing
- auditing documents
- data input
- answer inbound customer calls
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
