Hybrid Customer Service Representative

TEKsystems • Winchester, VA

3d • $20 - $20 • Hybrid

About The Position

We’re looking for friendly, reliable individuals to join our team as Member Support Representatives in a fast-paced, 24/7 contact center. If you enjoy helping others and want to build valuable skills, this is a great place to start.

Requirements

• Strong communication skills and a desire to help others.
• Ability to stay focused and organized in a fast-paced environment.
• Willingness to learn—no prior experience required.

Responsibilities

• Serve as the first point of contact for members, answering questions and handling requests with professionalism and care.
• Share clear, helpful information about our products and services.
• Navigate multiple systems while actively listening and engaging with members to ensure a smooth experience.
• Assist with everyday banking needs such as savings, checking, loans, credit cards, and IRAs.
• Recommend services that fit members’ needs and build positive relationships.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees