Customer Service Representative
About The Position
Dodson Bros. Exterminating Company, Inc., one of the largest family-owned pest control companies in the United States, is seeking applicants for the position of Customer Service Representative to join our team in your area. Our growing team of over 600 employees continues the tradition of excellence established in 1944 and proudly serves customers in seven states and the District of Columbia. Customer service and accounting experience are preferred. Experience in the pest control industry is helpful but not required. The company provides intensive and thorough training on an ongoing basis to all employees. A strong work ethic and commitment to customer service are essential.
Requirements
- High school diploma or GED
- Acceptable background check
- Proficiency with windows based software
- Ability to work effectively with limited supervision
- Strong customer service and communication skills
Nice To Haves
- Customer service and accounting experience are preferred.
- Experience in the pest control industry is helpful but not required.
- Accounting, data entry, and records management experience preferred
Responsibilities
- Must be able to communicate effectively with customers and office personnel.
- Answer calls, take precise messages and route to proper personnel
- Process sales contracts, compute production for payroll, prepare bank deposits
- Accurately record services rendered by service personnel
- Willingness to adjust standard work schedule to meet the needs of our customers, which may require occasional work outside of normal business hours
Benefits
- Highly competitive compensation package including salary, commissions and bonus
- 401(k) and profit sharing plan
- Availability of medical, dental, vision insurance, and supplemental life insurance
- Company paid life insurance and long-term disability coverage
- Paid vacation, personal and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
