Customer Service Representative

LendNationGuntersville, AL
Onsite

About The Position

Lend Nation is seeking an energetic, positive Full-Time Customer Service Representative for its Branch 4126 in Guntersville, AL. This is an entry-level position with significant potential for individuals possessing a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading, customer-focused provider of convenient financial solutions, primarily offering credit options to mainstream consumers underserved by traditional banking institutions. With over 30 years of experience, QCHI has become a trusted leader in the Alternative Financial Services marketplace, also expanding services to small businesses. The company operates approximately 230 branches across the United States and online in the U.S. under the LendNation brand, and in Canada under 310-Loan. QCHI provides easy and hassle-free access to various short-term loans, check cashing, and bill pay services, focusing on convenience and speed. The specialty finance consumer loan industry is evolving, requiring improvements in technology, product/process development, and innovation to meet customer needs for online transactions and a broader range of loan products. QCHI's headquarters is in Lenexa, Kansas, and it employs approximately 700 individuals across the United States. QCHI / LendNation is an Equal Opportunity Employer.

Requirements

  • Excellent customer service skills
  • Cash Handling experience
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

Nice To Haves

  • Ability to operate computers and standard office equipment

Responsibilities

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments

Benefits

  • Monthly bonus program
  • Steady hours
  • Paid Time Off
  • Paid Holidays
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance
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