Customer Service Representative-Homestory Doors of Chicago

Inspired Closets Chicago•Bensenville, IL

56d•Onsite

About The Position

We are excited to announce that Homestory Doors of Chicago is looking for a full-time Customer Service Representative to work out of our Bensenville IL corporate office. The ideal candidate will love people and have a passion for serving customers! Send your resume and a cover letter detailing your experience. QUALITIES YOU POSSESS: You are high energy, professional and friendly You love people and have a fire for service You are uber-organized and efficient You are a self-starter and can work independently You have excellent computer skills You project a professional image

Requirements

Strong listening, communicating and customer service skills
Ability to multitask and provide effective solutions
Works well with others and helps foster a supportive work environment
Comfortable problem solving while also creating an enjoyable experience for our customers
Completes tasks on time and can prioritize work
Knowledge of QuickBooks Online and Microsoft 365
High school diploma or equivalent
Minimum 1-2 years in customer service or office administration

Nice To Haves

associate or bachelor’s degree preferred

Responsibilities

Set up new customers in QuickBooks and send invoices.
Ability to work within Homestory proprietary CRM software.
Communicate with customers regarding installation and service call dates.
Document customer service calls efficiently and with detail.
Uphold customer confidentiality, especially regarding financial matters and identity.
Assist Director of Business Development and Business Manager with various projects.
Answering phones and responding to text and email messages.
Various clerical and office duties