Customer Service Representative
Alphabe Insight Inc•Houston, TX
About The Position
The Customer Service Representative handles customer inquiries, resolves issues, and ensures a positive customer experience across communication channels.
Requirements
- Strong verbal and written communication skills
- Customer-focused and problem-solving mindset
- Basic computer and data entry skills
- Ability to work under pressure and manage multiple tasks
- Attention to detail
- Reliable and professional demeanor
Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information about products or services
- Resolve customer concerns or escalate when necessary
- Process orders, returns, and service requests
- Maintain records of customer interactions
- Follow service standards and company policies
Benefits
- Competitive salary package
- Growth opportunities within a supportive and expanding organization
- Skill development in sales, communication, and client relations
- Collaborative and professional work environment
- Full-time job position with consistent schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
