Customer Service Representative

Alphabe Insight Inc • Chicago, IL

8d • $42,000 - $46,000

About The Position

We are currently hiring a Customer Service Representative to serve as a key point of contact between the company and our clients. This role is essential in maintaining smooth communication, resolving inquiries efficiently, and ensuring a positive customer experience.
The ideal candidate is professional, detail-oriented, and capable of handling multiple tasks while maintaining a high standard of service.

Requirements

• Strong verbal and written communication skills
• Professional demeanor and customer-focused mindset
• Ability to manage multiple tasks and prioritize effectively
• Attention to detail and strong organizational skills
• Basic computer proficiency and ability to learn internal systems
• Reliability and a strong sense of responsibility

Responsibilities

• Respond to customer inquiries via phone, email, and internal communication channels
• Provide accurate information regarding services, policies, and procedures
• Assist customers with requests, concerns, and issue resolution in a timely manner
• Maintain clear and organized records of customer interactions
• Coordinate with internal teams to ensure customer needs are properly addressed
• Uphold company standards for professionalism, communication, and service quality

Benefits

• Competitive salary ($42,000 – $46,000 annually)
• Growth opportunities within a stable and expanding company
• Supportive and professional work environment
• Structured training and development
• Full-time, consistent schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed