Customer Service Representative

Closet Factory of Salt Lake CitySalt Lake City, UT
10d$19 - $21Onsite

About The Position

ARE YOU THE ONE WE ARE LOOKING FOR....?? We are searching for another member to add to our close-knit team of individuals in Customer Service in the Salt Lake City area. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills.

Requirements

  • Good organization skills and be able to multi-task
  • Computer experience including Word and Excel
  • Strong and precise follow through
  • Written and oral communication skills are essential
  • Ability to prioritize work assignments, critical tasks and routine work

Responsibilities

  • Answering fairly heavy amount of phone calls
  • Working with clients and handling every phase of their jobs
  • Scheduling appointments
  • Working with employees in the field
  • Responsible for problem resolution for clients
  • Maintaining customer database and input of information into computer
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