Customer Service Representative

LendNation
•Onsite

About The Position

LendNation is seeking an energetic, positive, full-time Customer Service Representative for its Store 4153 in Sylacauga, AL. This entry-level position offers significant potential for individuals with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading, customer-focused provider of convenient financial solutions, serving mainstream consumers and small businesses. With over 30 years of experience, QCHI has become a trusted leader in the Alternative Financial Services marketplace, offering credit options to consumers underserved by traditional banks. The company operates approximately 230 branches in the U.S. and online, as well as in Canada under the brands LendNation and 310-Loan. QCHI provides easy access to various short-term loans, check cashing, and bill pay services, focusing on convenience and speed. The specialty finance consumer loan industry is evolving, and QCHI emphasizes improvements in technology, product/process development, and innovation to meet customer needs and gain market share. QCHI's headquarters is in Lenexa, Kansas, and it employs approximately 700 people across the United States.

Requirements

  • Excellent customer service skills
  • Cash Handling experience
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

Nice To Haves

  • Ability to operate computers and standard office equipment preferred

Responsibilities

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays

Benefits

  • Monthly bonus program
  • Steady hours
  • Paid Time Off
  • Paid Holidays
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance
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