Customer Service Representative

Culligan WaterMinnetonka, MN
Onsite

About The Position

Join the dynamic team at Culligan Water in Minnetonka, where employees build lasting customer relationships and deliver exceptional experiences. Culligan of Minnetonka is a thriving dealership under the esteemed Packard Culligan franchise group, an industry leader in commercial and residential water treatment and filtration systems. With nearly 80 years of family-owned and operated excellence, Packard Culligan is committed to delivering top-tier drinking water solutions. This role offers a rewarding career in a professional environment where skills and dedication are valued.

Requirements

  • Strong communication skills, both verbal and written.
  • Quick problem-solving abilities for addressing unique customer needs.
  • Meticulous attention to detail to ensure accuracy.
  • Willingness to become a water treatment expert through training.
  • Proficiency in Microsoft Office, data entry, and documentation.
  • Collaborative team player with a friendly demeanor.
  • Subject to a pre-employment background check.
  • Subject to a drug screening.
  • A high school diploma or equivalent is required.

Responsibilities

  • Effectively communicate our products and services to customers.
  • Address general water quality concerns and inquiries.
  • Handle payments, invoices, and assist with collections.
  • Efficiently schedule deliveries and service appointments.

Benefits

  • $0 deductible medical insurance with affordable premiums!
  • Dental, vision, life insurance and more included in our comprehensive benefits package.
  • Career growth opportunities through training and development.
  • Competitive base pay, commission, and bi-annual employee incentives.
  • 401k with employer match.
  • Achieve work-life balance with a Monday-Friday 8AM-4:30PM schedule.
  • 7 paid Holidays and a competitive PTO package.
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