Customer Service Representative
CENTRAL BANCOMPANY, INC.•Columbia, MO
14d
About The Position
Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned
Requirements
- College degree or high school education with relevant work experience preferred
- Ability to learn a great deal of information in a short time
- Great deal of initiative to sell and cross-sell products
- Possess the flexibility to accept and help promote changes
- Excellent problem solving and analytical skills
- Strong commitment to customer service
- Self starter requiring minimal supervision
- Professional phone skills
Nice To Haves
- Previous banking experience strongly recommended
- One year sales experience and two years service experience preferred
Responsibilities
- Answer incoming calls from customers needing assistance in a variety of areas
- Fulfill customer service functions
- Answer questions, give explanation, and solve problems for customers
- Complete special projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
