Customer Service Representative

Ardent • Lehi, UT

2h • $40,000 - $40,000 • Onsite

About The Position

Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service Representative to support our fast-paced transportation operations. In this role, you’ll be at the center of daily freight movement—solving problems, communicating across teams, and ensuring a seamless experience for our customers and carrier partners.

What We Offer
Competitive salary: $40,000 per year
Comprehensive in-house training and mentoring
Health, Dental, and Vision insurance
Paid vacation and holidays
401(k) retirement plan
Career growth opportunities as the company continues to expand

Requirements

• Strong problem-solving and decision-making skills
• Reliable, detail-oriented, and highly organized
• Ability to work independently in a fast-paced environment
• Clear, professional written and verbal communication skills
• Proactive mindset with a strong sense of ownership and accountability

Responsibilities

• Track and trace daily shipments to ensure on-time delivery
• Accurately document shipment updates, exceptions, and issues
• Communicate proactively with customers, carriers, and internal teams
• Collaborate with sales and other departments to maintain smooth operations
• Deliver excellent customer service and timely problem resolution

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid vacation
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed