Customer Service Representative

Entertainment Travel AssociatesNew Orleans, LA
1d$59,000 - $64,000Onsite

About The Position

The Customer Service Representative ensures a positive customer experience by assisting with inquiries, orders, and support needs.

Requirements

  • Strong interpersonal and listening skills
  • Basic computer skills
  • Customer-focused mindset

Nice To Haves

  • Experience preferred but not required

Responsibilities

  • Handle customer questions via phone, email, or in person
  • Provide accurate product or service information
  • Resolve basic issues and escalate when needed
  • Maintain customer records
  • Follow service standards and procedures

Benefits

  • Competitive salary: $59,000 – $64,000 per year.
  • Opportunities for professional growth and development.
  • Supportive and collaborative work environment.
  • Skills development through hands-on experience in various marketing functions.
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