Customer Service Representative

Harris Heating, Plumbing, Air & ElectricSalem, NJ
22d$17Onsite

About The Position

Harris Plumbing, Heating, Air, & Electrical is a growing, full-service residential plumbing company located in South Jersey Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system. Harris is currently in search of an experienced Customer Service Rep ! Pay rate: starting at $17/hr

Requirements

  • Strong verbal and written communication skills
  • Proficient typist and easily adapt to new software applications
  • Great attention to detail and accuracy
  • Self-motivated individual who enjoys winning as a team
  • Optimistic, enthusiastic, and people-centric focus
  • Great problem-solving skills and ability to collaborate

Nice To Haves

  • Customer Service: 1 year (Preferred)

Responsibilities

  • Provide 5-star customer service every day. After all, without helping people we do not exist
  • Accurately enter client information and to convert incoming calls into booked opportunities
  • Take pride in the quality of work you create
  • Communicate with our clients via electronic formats, live chat, portals, and email
  • Manage clients satisfaction, with happy calls, cards and responding to reviews
  • Be apart of a team where you are empowered to share ideas to improve processes and the customer experience
  • Take ownership of each clients satisfaction from start to finish
  • Have a great attitude and be willing to learn and grow every day

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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