Customer Service Representative

Harris Heating, Plumbing, Air & Electric•Salem, NJ

22d•$17•Onsite

About The Position

Harris Plumbing, Heating, Air, & Electrical is a growing, full-service residential plumbing company located in South Jersey Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system. Harris is currently in search of an experienced Customer Service Rep ! Pay rate: starting at $17/hr

Requirements

Strong verbal and written communication skills
Proficient typist and easily adapt to new software applications
Great attention to detail and accuracy
Self-motivated individual who enjoys winning as a team
Optimistic, enthusiastic, and people-centric focus
Great problem-solving skills and ability to collaborate

Nice To Haves

Customer Service: 1 year (Preferred)

Responsibilities

Provide 5-star customer service every day. After all, without helping people we do not exist
Accurately enter client information and to convert incoming calls into booked opportunities
Take pride in the quality of work you create
Communicate with our clients via electronic formats, live chat, portals, and email
Manage clients satisfaction, with happy calls, cards and responding to reviews
Be apart of a team where you are empowered to share ideas to improve processes and the customer experience
Take ownership of each clients satisfaction from start to finish
Have a great attitude and be willing to learn and grow every day