Customer Service Representative - Sales

South Mill ChampsKennett Square, PA
11d

About The Position

Provides support to the Sales Director, and Sales Operations Manager through administrative and customer service-oriented activities.

Requirements

  • High School or General Education Diploma
  • Knowledge of basic inventory accounting and book-keeping
  • Familiar with business office activity
  • Familiarity with office equipment and supplies

Nice To Haves

  • Undergraduate studies in Business, Sales or Marketing a plus

Responsibilities

  • Assist Sales Director and Supervisor with administrative tasks
  • Perform all tasks necessary to expedite customer orders and order updates from receipt of order to shipping of the product
  • Maintains communication with Packing, Shipping and Transportation regarding daily order processing
  • Communicates with customers as regularly regarding orders, transportation, delivery
  • Schedules delivery appointments when required
  • Assists with inventory tracking and reconciliation
  • Prepares Sales reports upon request in various formats.
  • Handles billing of invoices through email, fax, or post

Benefits

  • competitive pay
  • health and wellness coverage
  • retirement savings options
  • paid vacation
  • sick time
  • short term disability and life insurance
  • employee discount program
  • opportunities for growth and development within a supportive, team-oriented environment
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