Customer Service Representative - Medical Data Entry
About The Position
Customer Service Representative – Medical Data Entry At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience. The position: We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help complete verification and data entry tasks. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities. Positions start at $18/hr. Monday - Friday 8am-5pm schedules available.
Requirements
- Above average customer service skills
- Strong written and verbal communication skills when interacting with customers and co-workers
- Friendly and energetic attitude
- Computer knowledge and Internet skills
- Ability to navigate between multiple computer screens/tabs
- Quick learner who enjoys using trouble-shooting and problem solving skills
- Ability to work both as an individual and as a team member
Nice To Haves
- High school Diploma or equivalent
- Must be familiar with phone Apps, Internet, Email, and Microsoft Office
- Previous call center experience preferred
Responsibilities
- complete verification and data entry tasks
- maintain a strong relationship and communication between EMS and our client’s account procedures
- managing priorities
Benefits
- Paid on-the-job training
- Medical, dental, vision, and life insurance benefits
- Causal dress attire
- Individual work spaces
- Complimentary breakfast on Fridays
- Free parking
- North-West Omaha location
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
