Customer Service Representative - Medicaid
TEKsystems•Houston, TX
24d•$21 - $22•Remote
About The Position
Our health insurance client is hiring to support their ramp for open enrollment. This line will be specifically taking Medicare calls. They will be speaking with a more elderly population and so empathy and patience is key. They will help them walk through their Medicaid benefits and answer any questions they may have. Calls will be all inbound, typically between 50 and 70 a day. 70 would be on the absolute high end and not the norm.
Requirements
- High school diploma / GED required
- 2+ years as a health insurance / medica call center rep
Nice To Haves
- Medicare health insurance preferred
- Preference on someone working from home
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
