Customer Service Representative I

US MED- EQUIP LLC-posted 5 days ago
$1 - $1/Yr
Full-time • Entry Level
Kent, WA
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Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.

  • Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
  • Safely drive and maintain company vehicles
  • Help service, ship, and receive equipment in branch warehouse
  • Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
  • Maintain a neat appearance, including wearing a company uniform
  • Adhere to the operations process, including quality management system standards
  • Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
  • Participate in business planning and professional development sessions
  • All other duties as assigned
  • High School Graduate or equivalent
  • Valid driver’s license and good driving record for the past 3 years
  • Ability to provide excellent customer service to professionals in the healthcare industry
  • Ability to use our company portal daily to manage equipment maintenance orders and deliveries
  • Ability to work multiple shifts, including on-call as needed
  • Able to read and write in English and perform math calculations
  • Able to work unsupervised
  • Excellent communication skills
  • Lift up to 75 lbs. and push/pull up to 150 lbs
  • Ability to pass a DOT certification/physical
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