Customer Service Representative - Entry Level

Maverick Solutions • Carmel, IN

259d

About The Position

Are you looking for an exciting opportunity to begin your career in customer service while making a real impact? We have an immediate opening for a passionate, outgoing, and customer-focused Customer Service Representative to join our growing team. This entry-level position is ideal for individuals eager to develop skills in event marketing, customer relations, and fundraising while making a positive difference. Why Choose Us? Purpose-Driven Work: Be part of a team that is passionate about creating positive change through impactful events and fundraising campaigns. Career Growth: This is an entry-level position with ample opportunity for advancement within our organization. Comprehensive Training: No prior experience in event marketing or fundraising is required— full training is provided. Dynamic Environment: Work with a diverse, energetic team, and enjoy a fast-paced, collaborative atmosphere.

Requirements

• Strong communication skills with the ability to engage with customers and clients effectively.
• Positive, friendly attitude with a passion for helping others and making an impact.
• Ability to thrive in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail.
• A proactive approach to problem-solving and customer inquiries.
• Desire to grow within the company and take on increasing responsibilities.

Responsibilities

• Serve as the first point of contact for clients and customers, providing exceptional customer service and addressing inquiries.
• Support fundraising campaigns by engaging with donors and promoting upcoming events.
• Communicate event details to clients, donors, and attendees, ensuring they have all necessary information.
• Help maintain client relationships and follow up to ensure satisfaction.
• Assist in the promotion of fundraising initiatives through marketing strategies, outreach, and direct engagement.
• Work alongside the team to meet event goals, customer satisfaction targets, and fundraising objectives.
• Maintain accurate records of customer interactions, donations, and event feedback.

Benefits

• Purpose-Driven Work
• Career Growth
• Comprehensive Training
• Dynamic Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services