Custome Service Representative / Dispatcher

One Hour Heating & Air ConditioningEasley, SC
$18 - $21

About The Position

Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Requirements

  • Strong communication skills
  • Organization
  • Problem - solving ability
  • Capacity to stay calm under pressure while managing multiple tasks

Nice To Haves

  • Service Titan experience

Responsibilities

  • Answer phone calls , emails or chat inquiries.
  • Provide information, resolve issues, or route requests to the appropriate person or department.
  • Enter and update customer or job details in the system.
  • Coordinate schedules, appointments, or service calls (especially dispatch roles)
  • Communicate clearly with customer, technicians, or team members to keep operations running smoothly.

Benefits

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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