Customer Service Representative (CSR)
Nexxaworks•Columbus, OH
2d
About The Position
Position Overview We are currently looking for a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team in Columbus, Ohio.
Requirements
- High school diploma or equivalent required
- Previous customer service experience is a plus but not required
- Strong communication and interpersonal skills
- Ability to remain calm and professional when handling customer concerns
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
Responsibilities
- Provide professional and friendly assistance to customers and clients
- Respond to customer inquiries, questions, and service requests in a timely manner
- Maintain accurate records of customer interactions and service details
- Assist customers with product or service information and basic troubleshooting
- Work collaboratively with internal teams to resolve customer concerns
- Support promotional events or outreach initiatives when needed
- Ensure high levels of customer satisfaction through excellent service
Benefits
- Competitive weekly pay
- Opportunities for career growth and advancement
- Hands-on training and mentorship
- Collaborative and supportive work environment
- Professional development opportunities
- Paid time off and employee benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
