Customer Service 3.0

MiCo2 Group • Rocky Mount, NC

11d • $12 - $15 • Remote

About The Position

Ready to take control of your schedule and income from home? Join our fast -growing virtual customer support team! We’re hiring Remote Customer Service Reps to handle phone -based support for top -tier clients. This role is ideal for people who want flexible hours, steady pay, and the ability to grow in a remote -first environment.

Requirements

• High school diploma or GED
• Excellent phone and typing skills
• Comfortable navigating software and multitasking
• Dedicated home workspace and stable internet
• Windows 11 PC with 8 GB RAM (16 GB RAM preferred) ( no Apple or Chromebook)
• USB headset & wired internet (not needed to apply, but required to start)

Responsibilities

• Handle inbound and outbound customer service calls
• Offer prompt, accurate, and friendly solutions
• Record data clearly into client systems
• Provide follow -up as needed for customer satisfaction
• Meet personal performance targets

Benefits

• 100% Remote – work from your home office
• Flexible scheduling options – including part -time and evenings
• Pay range: $12–$15/hr to start + performance bonuses (where applicable)
• Opportunities to move up quickly based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED