Customer Service Rep (7306)

Domino's Franchise•Ammon, ID

1d•Onsite

About The Position

Wow 1st (DBA) is a locally owned and operated franchise dedicated to serving its community with fresh, fast, and hot products. As a Customer Service Rep, you will be the friendly face and voice of the company, responsible for handling customer inquiries, resolving complaints, processing orders, and ensuring overall customer satisfaction. This role requires strong communication, problem-solving, and multitasking skills to thrive in a fast-paced environment, contribute to team goals, and maintain high-quality service standards.

Requirements

Jedi-level communication skills, both in speaking and writing – you can explain things clearer than a crystal ball!
People skills that would make even Ryan Reynolds jealous – you can charm customers from all walks of life
Problem-solving abilities that would impress Einstein– you're always one step ahead of customer concerns
Tech-savvy enough to make Iron Man proud – you can navigate computer systems like a pro
CRM software experience that would make you the Yoda of customer data management
Multitasking skills that would put an octopus to shame – you thrive in our fast-paced, whirlwind environment
Math skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!)
Zen master-level calm under pressure – you can turn conflicts into group hugs (metaphorically speaking, of course)
Eagle-eye attention to detail – you can spot a typo from a mile away
Team player vibes mixed with lone wolf independence – you're the Swiss Army knife of customer service
Flexibility that would make a yoga instructor envious – you bend and adapt to changing priorities like a champ
High school diploma or equivalent

Nice To Haves

Previous customer service experience

Responsibilities

Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?"
Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skills
Master the art of order juggling – process, return, exchange, repeat!
Play matchmaker between departments, ensuring customer needs find their perfect problem-solving match
Become a walking, talking product encyclopedia – impress customers with your vast knowledge of our offerings
Channel your inner detective to document customer interactions in our top-secret (okay, not really) CRM system
Be the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management)
Join our customer service Avengers for team pow-wows and training sessions to level up your superpowers
Help craft the ultimate customer service playbook by contributing your genius ideas
Smash those performance goals like a boss and keep our quality standards flying high