Customer Service Rep II
Boston Scientific•Arden Hills, MN
•Remote
About The Position
Provide communications facilitation between external customers and the sales force and provide first point of contact for external customers and the sales force to reach internal Boston Scientific personnel.
Requirements
- 1 Year with Associate in Arts degree/diploma, or an equivalent combination of education/work experience.
Responsibilities
- Triage and respond to external customer and sales rep calls though 1-800-CARDIAC and 1-800-CARDREP.
- Send messages from internal/external customers to the BSC sales force by pagers, cell phones, home phones, etc.
- Escalate and close pages via backups, if required.
- Maintain a professional presence in all situations by asking and providing information per procedures.
Benefits
- Core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
