Customer Service Rep (CSR) - Behavioral Health
About The Position
Work where every momen t matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services. Job Summary Focuses on excellent internal and external customer service. Provides dedicated support to programs and/or departments as a member of a team to ensure team coverage to all critical functions. Commitment to access to services, quality and financial strength of organization.
Requirements
- High School Diploma/GED required
- Minimum of two years- experience in an administrative, customer service or healthcare reimbursement environment.
- Extensive experience in healthcare customer service considered in lieu of other experience.
- Strong computer skills including proficiency in Microsoft Office and databases (client accounts software).
- Exceptional organizational skills, with attention to detail; excellent communication skills (verbal & written)
- Self motivated and independent individual willing to work in a team environment.
Nice To Haves
- Associates Degree or Bachelor's Degree preferred.
Benefits
- Medical and dental benefits
- 401(k) plan with employer match
- Generous paid time off with accrual starting on the date of hire, including seven paid holidays
- Additional voluntary benefits as well as employee discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
