Customer Service Receptionist

Cobalt Service Partners•Sacramento, CA

16h•$18 - $24•Onsite

About The Position

Cobalt Service Partners, a leading provider of automatic door and commercial entrance solutions, is seeking a professional, organized, and customer-focused Customer Service Receptionist to serve as the first point of contact for customers, visitors, vendors, and employees. In this role, you'll manage incoming calls, support multiple divisions, and ensure high-quality customer interactions while working closely with the team for clarity and communication. The ideal candidate is highly personable, professional, and excels in a fast-paced, customer-facing environment. This is a full-time, on-site role based in Sacramento, CA, Monday–Friday, 7:00 AM – 4:30 PM

Requirements

Strong proficiency in Microsoft Office (Word, Excel, Outlook)
Comfortable handling high call volumes
Strong attention to detail
Prior administrative or receptionist experience, ideally in a service-based company
Very personable and cheerful
Team-oriented
Organized and self-starting
Strong multitasking ability

Responsibilities

Answer a large volume of incoming phone calls and direct them appropriately.
Provide clarity on customer calls to all divisions and help set priority and urgency for service needs.
Serve as a primary point of contact for incoming service calls and general inquiries.
Accurately log service calls, customer requests, and follow-ups into internal systems or CRM.
Support dispatch, service, and other teams as needed to ensure smooth operations.
Perform administrative tasks such as filing, data entry, document preparation, scanning, and other office projects.
Greet and assist visitors, customers, vendors, and employees in a courteous and professional manner.
Maintain proper security and visitor protocols at all times.
Handle sensitive information with discretion and maintain confidentiality.