Customer Service Receptionist

EverGRO•Orange, VA

8d•Onsite

About The Position

WHAT WILL MY NEXT CAREER AS PART-TIME CUSTOMER SERVICE RECEPTIONIST LOOK LIKE? Your next career will be highlighted by taking the lead to: Oversee daily customer service interactions by being the main receptionist for incoming calls Perform various office administrative responsibilities to support the divisions Receive and submit fuel orders to the Energy division Help direct customer questions and concerns in a polite, professional and respectful manner This position will be, scheduled Monday-Friday, 1pm-6pm, working at least 1 Saturday a month WHAT IS IN IT FOR ME? As a member of our part-time team, you will be eligible for several benefits, including. Employee Discounts Fitness Reimbursements Leadership Training and Development opportunities WHO WILL I BE WORKING FOR? You will be working for a company rooted in the cooperative world, with history dating back to 1933, operating in the divisions of Agronomy, Energy, Animal Health and Farm Supplies. EverGRO Cooperative is built on the relationships we grow with our customers, without their support, business, and loyalty we would not be the successful Coop we are today! EverGRO fosters an environment founded on the following values. Trust : we provide dependable & reliable services Quality Products : we offer a variety of reputable products Superior Customer Service : we strive to provide options & solutions to our customer's challenges Growth & Development : we value the talent within our team & encourage their growth both professionally and personally WHAT CAN I EXPECT? This position will be tasked with the following key objectives: Assist management with administrative aspects including, but not limited to, scheduling meetings, coordinating communication, addressing letters, delivering communications regarding trainings to various divisions, etc. Consistently demonstrate teamwork by supporting customers and coworkers. Lead housekeeping and organization of corporate office areas. Monitor and maintain inventory of office supplies and place orders as needed. Some positions will have the following work environment qualities: Essential job functions are primarily performed indoors in a climate-controlled environment. WHAT IS EverGRO LOOKING FOR? No matter the position, we will always be looking for candidates that are: Creative, Adaptable, Committed & Passionate For this role, we are looking for talent that can bring to the table the following. Must be able to speak, read and write the English language in a proficient manner A valid Driver's License Must be able and willing to work Monday - Friday, 1pm-6pm and one Saturday (8am-1pm) a month (able to flex schedule during week to accommodate Saturday scheduling)

Requirements

Must be able to speak, read and write the English language in a proficient manner
A valid Driver's License
Must be able and willing to work Monday - Friday, 1pm-6pm and one Saturday (8am-1pm) a month (able to flex schedule during week to accommodate Saturday scheduling)
Demonstrate basic computer skills

Nice To Haves

Previous experience as an administrative assistant or in a customer service position is a plus
A passion and enthusiasm to work with our cooperative customers to help improve and overcome any challenges related to their needs

Responsibilities

Oversee daily customer service interactions by being the main receptionist for incoming calls
Perform various office administrative responsibilities to support the divisions
Receive and submit fuel orders to the Energy division
Help direct customer questions and concerns in a polite, professional and respectful manner
Assist management with administrative aspects including, but not limited to, scheduling meetings, coordinating communication, addressing letters, delivering communications regarding trainings to various divisions, etc.
Consistently demonstrate teamwork by supporting customers and coworkers.
Lead housekeeping and organization of corporate office areas.
Monitor and maintain inventory of office supplies and place orders as needed.