Customer Service Pharmacy Technician
About The Position
PharMerica is hiring a Full-Time Pharmacy Technician in New Port Richey, FL! Join our closed-door pharmacy team where you’ll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and senior living clients. If you’re passionate about delivering exceptional service and high-quality care, we want to hear from you. Apply today and become part of a team committed to making a difference! Schedule: M-F: 9am-6:00pm Benefits and perks for you! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) Company Paid Time Off Shift Differential DailyPay Pet Insurance Employee wellness and discount programs Benefits may vary by employment status Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.
Requirements
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Strong computer and data entry skills
- Must have good oral communication skills, attention to detail, and problem solving skills
Nice To Haves
- Prior healthcare/pharmacy experience preferred
- Pharmacy Technician Certification preferred
Responsibilities
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Benefits
- Medical, Dental, Vision insurance
- Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
- Tuition discounts & reimbursement
- 401(k)
- Company Paid Time Off
- Shift Differential
- DailyPay
- Pet Insurance
- Employee wellness and discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
