Customer Service Order Entry Associate

Zwiesel Fortessa Americas LLC • Winchester, VA

20h • Onsite

About The Position

In this position, you will: Ensure that all customers are setup properly in the NetSuite system. Ensure that all orders, quotes, returns, and credits are being accurately entered, updated, and completed in the NetSuite system in a timely manner. Audit contract documentation and orders to confirm the timely and accurate completion of order requests Communicate effectively with customers, sales personnel, and internal staff

Requirements

• Must have high school diploma or equivalent
• Must be proficient in Microsoft Excel, Word, and Outlook
• Must have intermediate computer skills with the ability to work proficiently with database applications
• Must have excellent verbal and written communication skills
• Must possess analytical skills
• Must be able to handle multiple projects concurrently

Responsibilities

• Ensure that all customers are setup properly in the NetSuite system.
• Ensure that all orders, quotes, returns, and credits are being accurately entered, updated, and completed in the NetSuite system in a timely manner.
• Audit contract documentation and orders to confirm the timely and accurate completion of order requests
• Communicate effectively with customers, sales personnel, and internal staff

Benefits

• Medical, dental, and vision
• 401(k) plan with a company match
• Short-term and long-term disability – 100% paid by the company
• Vacation/Paid Time Off, starting with 4 weeks per year
• Paid company holidays
• Annual wellness stipend
• Employee purchase discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED