Customer Service - Operations Clerk 1
About The Position
Phoenix Color® is a premier full-service, full-color printer with over 40 years of superior print experience. Drawing on a broad spectrum of materials and decorative technologies, Phoenix Color® produces memorable, value-added components, heavily-illustrated books and specialty commercial products. Phoenix Color® has been servicing the publishing industry within the United States since 1979 and has formed lasting relationships with some of the biggest names in book publishing. As a domestic manufacturer, we offer extensive, in-house digital pre-press capabilities and our technologically advanced UV printing platform supports an array of printing and finishing options. Our innovative special effects include foil stamping, UV embellishments and laminations, as well as our trademarked products LithoFoil®, MetalTone™, Look of Leather™ and VibraColor™. Phoenix Color’s® progressive innovation and commitment to quality will give your product the optimum eye-catching edge required in today’s competitive marketplace. Operations Clerk 1 Production & Sample Coordination Select and prepare product samples for production orders Assemble and organize job bags with all required materials and documentation Ensure accuracy and completeness of samples and job packets prior to production Support sorting and staging of materials for production use Order & Documentation Management File and maintain organized records of job bags, orders, and samples Ensure all documentation is accurate, up to date, and easily accessible Support administrative organization of production workflows Inventory & Receiving Receive incoming goods into the system accurately and in a timely manner Match packing lists to purchase orders and verify quantities and items received Investigate and resolve discrepancies with vendors or internal teams Maintain accurate inventory records within the processing system Logistics & Freight Coordination Track Bills of Lading (BOLs) for incoming and outgoing shipments Communicate with freight carriers to obtain pricing and shipment details Enter freight and shipping data for accounting and cost tracking purposes
Responsibilities
- Select and prepare product samples for production orders
- Assemble and organize job bags with all required materials and documentation
- Ensure accuracy and completeness of samples and job packets prior to production
- Support sorting and staging of materials for production use
- File and maintain organized records of job bags, orders, and samples
- Ensure all documentation is accurate, up to date, and easily accessible
- Support administrative organization of production workflows
- Receive incoming goods into the system accurately and in a timely manner
- Match packing lists to purchase orders and verify quantities and items received
- Investigate and resolve discrepancies with vendors or internal teams
- Maintain accurate inventory records within the processing system
- Track Bills of Lading (BOLs) for incoming and outgoing shipments
- Communicate with freight carriers to obtain pricing and shipment details
- Enter freight and shipping data for accounting and cost tracking purposes
Benefits
- Clean and safe work environment
- Work-life balance
- Growth and promotion opportunities
- Great culture and co-workers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
