Customer Service Officer

Alphabe Insight Inc • Los Angeles, CA

1d • $45,000 - $49,000

About The Position

We are seeking a Customer Service Officer to serve as a key point of contact between our company and our valued clients. This role requires strong communication skills, attention to detail, and a passion for delivering outstanding service. The ideal candidate will ensure that customer inquiries are handled efficiently and professionally while maintaining the highest standards of client satisfaction.

Requirements

• Excellent verbal and written communication skills
• Strong problem-solving and organizational abilities
• Professional demeanor and customer-focused mindset
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in basic office software and data entry systems
• Strong interpersonal skills and attention to detail

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email
• Provide accurate information regarding products, services, and company policies
• Resolve customer concerns with empathy and efficiency
• Maintain detailed records of client interactions and transactions
• Coordinate with internal departments to ensure timely issue resolution
• Support administrative tasks related to customer accounts
• Contribute to the continuous improvement of customer service processes

Benefits

• Competitive salary within the range of $45,000 – $49,000 annually
• Clear growth opportunities within a supportive and expanding organization
• Professional development and skill-building programs
• Collaborative and respectful team environment
• Stable full-time position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed