Customer Service Manager
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About The Position
If you are an experienced retail professional looking for an exciting opportunity to lead a team and drive sales, then we need to meet! Our Customer Service Managers make an incredible impact every day - on our customers, our teams, and our company. They lead, guide, teach, merchandise, process shipment, inspire, manage product, replenish, problem solve and more - in short, they truly are the heartbeat of our success. This position is full time, our store is open 7 days a week, shifts and hours will vary. The CSM will assist the Operations Manager in the daily operations of the store. This includes the responsibility of assisting the store in achieving its sales goals, meeting merchandising standards, employee questions or issues, and delivering operational excellence through effectively leading a team and providing each of our guests an exceptional experience. This position is a 'working manager' position and is expected to be working the sales floor.
